Post #177387 by ookoo lady on Thu, Aug 4, 2005 4:18 PM

We filed a claim with E-bay for "Item not received". The seller had 10 days to respond, but he never did. Now E-bay is supposed to send us a form that we submit with the cancelled check, and they will re-imburse us for our payment, minus a $25.00 processing fee.

We contacted another buyer who was burned by ape.city. In his case, the seller told him the check wasn't received so he sent another. The seller then cashed BOTH checks but didn't send the item. Unfortunately the buyer didn't file a claim within the 30-day limit to get reimbursed.

I'm curious to see if E-bay imposes any sanctions on the ape.city. I'm sure they don't like having to payout these claims.

For an additional $35.00 we could file a report with Safe Harbor and get the negative feedback removed. Just on general principles we choose not to do that. Our feedback rating is still 99% so I guess we can live with that.

The lesson from this is use PAYPAL only - you have much more protection with them.

(Mrs. Krustiki)