Post #204381 by stuff-o-rama on Sat, Dec 24, 2005 2:24 PM

My one gripe this year (in the wacky world of retail) was a phone call I received yesterday (Dec 23rd) from a boisterous woman on the phone who was screaming at me the second I said hello. She explained she was on the web site, she wanted to order an item that was noted "out of stock", she wanted it overnight delivery to NYC, she would not take NO for an answer and ended with "I'm a paying customer, how are you going to make this happen for me?" I was so caught off guard, all I could do was laugh. It just happened, all the bottled up stress just came out in hysterical laughter! So now she's fuming at me, I explained the item in question was sold out, I did not have any "hidden away" I could not "make it happen" on short notice and that I was sorry for both not being able to help her and for laughing at her request. She volleyed various obscenities at me before slamming the phone on me. I think the transit strike must have done a number on her. I almost feel bad for laughing...