Post #260402 by Kenike on Thu, Oct 12, 2006 4:13 PM

Time Out is handling it (not Munktiki) and has promised me new ones. I have to hold these for UPS so they can "view the damage." I wouldn't say they were packed "badly"...I got 4 of the Hukilau glasses in the same box and they were fine. The mugs were on the very bottom of the box with maybe one layer of packing peanuts (which obviously was not enough). The important thing is that Time Out is handling it the best way they can and I'll eventually have new mugs.