Post #26633 by tikifish on Fri, Mar 14, 2003 1:01 PM

What a great guy! It's amazing how a simple gesture like that can make you a customer for life. I tell everyone to use a certain travel agent, just cause I was amazed he remembered my name 2 years after I bought tickets from him. More store owners/prorietors should do little random personal things like that! It's better publicity than any ad or sale could ever be.