Post #271409 by bigkahuna627 on Sat, Dec 9, 2006 5:27 AM

I have bought and sold 100's of mugs on ebay, this is what I have learned -

Buyers -

Beware of less than 10 feedback sellers.
UPS = United Parcel Smashers.
When buying more than 3 mugs, tell your seller to make sure that the mugs can not touch eachother. Suggest they use the dividers from a wine box.
Always pay with paypal.
If you have not recieved your item 10 days after paying, file a paypal dispute, dont listen to your sellers excuses.
If your item arrives broken, email the seller, if you dont get the response you want (refund or replacement) in 24 hours, file the dispute.

Sellers -

It is your responsibility to get the item to the seller in the condition they bought it in. If they paid you for a whole mug, they must recieve a whole mug, if not, you must refund or replace.
Pack your items so that they can survive being dropped from chest high.
Save all postal reciepts for 60 days.

Insurance -

Insurance if for the sellers protection. The item is not the buyers until they receive it. If your seller wants you to file the claim, send the item back, you dont want to wait 3 months for the claim to be denied from the PO, and they always say it was caused by improper packaging.