TIKI MODERN: Apologies, Comments, Critique and ...questions - General Tiki

M mzoltarp Member Bakersfield, California Joined: Apr 28, 2006 Posts: 163	M mzoltarp Posted posted on Tue, Oct 23, 2007 5:52 AM When Amazon told me that they were cancelling my order because the book was on back order and that if I still wanted it I would have to go to a link and essentially reorder and the link did not work, I sent them a SCORCHED EARTH email pointing out that if a customer has ordered something it's money in hand to them and that unless and until the customer cancelled the order they should proceed. I told them that I would be telling everyone of their moronic behavior and that I would encourage people to buy elsewhere. Amazon responded with an email within an hour and the book was at my house within one business day. Funny how they found stock all of a sudden. They even sent me a coupon for $5 off my next purchase.

When Amazon told me that they were cancelling my order because the book was on back order and that if I still wanted it I would have to go to a link and essentially reorder and the link did not work, I sent them a SCORCHED EARTH email pointing out that if a customer has ordered something it's money in hand to them and that unless and until the customer cancelled the order they should proceed. I told them that I would be telling everyone of their moronic behavior and that I would encourage people to buy elsewhere.

Amazon responded with an email within an hour and the book was at my house within one business day.

Funny how they found stock all of a sudden.

They even sent me a coupon for $5 off my next purchase.

Post #340004 by mzoltarp on Tue, Oct 23, 2007 5:52 AM