Ebay Scam Email Identity Fraud? - Collecting Tiki

SH Suburban Hipster Member Rockville, Maryland Joined: Aug 12, 2002 Posts: 272	SH Suburban Hipster Posted posted on Thu, May 22, 2003 6:10 AM If you forward the message including headers to [email protected] Ebay will act quickly to protect others who may have been fooled. Here's the message you'll get in response when you report this: Thank you for writing regarding the email you received that appeared to be from eBay. As you already suspected, this email was not sent by eBay nor endorsed by us in anyway. Sadly, these emails are the result of a fraudulent entity who primarily targets members who are using or have used their email address as their eBay User ID. I am sure you already know this, but please allow me to reiterate that eBay will NEVER ask for your private information, including passwords, in an email format. As a reminder, if we ever request information from you, we will always direct you back to the eBay site to enter this information. With very few exceptions, you can submit this through your "My eBay" pages. We do take these offenses very seriously and will make sure that appropriate action is taken against those responsible. Let me assure you that these emails and associated websites are reported quickly and in turn sent to our Fraud Legal Team for an aggressive investigation. Often times we are able to contact the web site hosts and have the sites shut down before most members have a chance to even try to go there. This is not always the case, but we do work actively and aggressively to pursue these fraudulent entities. Please keep in mind that eBay is a public company and not associated with any legislative or police entities. We rely on the same agencies you do to pursue these fraudulent entities. We have found that member's who have used a PayPal payment logo in their auctions have also exposed their email address. Now that eBay has acquired PayPal we are working quickly to remove this vulnerability. If you should receive another email like this in future, please re-submit your concern through our web form using the link below: http://pages.ebay.com/help/basics/select-RS.html or forward the message to [email protected]. Again, thank you for your efforts to help keep eBay a safe place to trade. Please let me know if you will require additional information or assistance. Regards, Trudy eBay SafeHarbor Investigations Team eBay Your Personal Trading Community (tm) Important: eBay will not ask you for sensitive personal information (such as your password, credit card and bank account numbers, Social Security numbers, etc.) in an email. Learn more account protection tips at: http://www.pages.ebay.com/help/account_protection.html [ Edited by: Suburban Hipster on 2003-05-22 06:10 ]

If you forward the message including headers to [email protected] Ebay will act quickly to protect others who may have been fooled. Here's the message you'll get in response when you report this:

Thank you for writing regarding the email you received that appeared to be from eBay.

As you already suspected, this email was not sent by eBay nor endorsed by us in anyway. Sadly, these emails are the result of a fraudulent entity who primarily targets members who are using or have used their email address as their eBay User ID. I am sure you already know this, but please allow me to reiterate that eBay will NEVER ask for your private information, including passwords, in an email format. As a reminder, if we ever request information from you, we will always direct you back to the eBay site to enter this information. With very few exceptions, you can submit this through your "My eBay" pages.

We do take these offenses very seriously and will make sure that appropriate action is taken against those responsible. Let me assure you that these emails and associated websites are reported quickly and in turn sent to our Fraud Legal Team for an aggressive investigation.

Often times we are able to contact the web site hosts and have the sites shut down before most members have a chance to even try to go there.

This is not always the case, but we do work actively and aggressively to pursue these fraudulent entities. Please keep in mind that eBay is a public company and not associated with any legislative or police entities. We rely on the same agencies you do to pursue these fraudulent entities.

We have found that member's who have used a PayPal payment logo in their auctions have also exposed their email address. Now that eBay has acquired PayPal we are working quickly to remove this vulnerability.

If you should receive another email like this in future, please re-submit your concern through our web form using the link below:

http://pages.ebay.com/help/basics/select-RS.html

or forward the message to [email protected].

Again, thank you for your efforts to help keep eBay a safe place to trade. Please let me know if you will require additional information or assistance.

Regards,

Trudy
eBay SafeHarbor
Investigations Team

eBay
Your Personal Trading Community (tm)

Important: eBay will not ask you for sensitive personal information (such as your password, credit card and bank account numbers, Social Security numbers, etc.) in an email. Learn more account protection tips at:

http://www.pages.ebay.com/help/account_protection.html

[ Edited by: Suburban Hipster on 2003-05-22 06:10 ]

Post #35346 by Suburban Hipster on Thu, May 22, 2003 6:10 AM