Post #469140 by Bongo Bungalow on Wed, Jul 15, 2009 6:12 AM

On line restaurant reviews are nearly meaningless. Restaurant operators, (and I'm one), know that the web is full of negative comments and you can't run your business based on them. Locals know the real facts... tourists may be misled, but you've got to trust that most people know better than to base their decisions totally on what they see on the web.

We'd love to monitor every review and challenge them when the facts are wrong, but that's just not possible. Ya gotta let it go.

Sometimes, you may run into a comment worth considering... an idea or a thoughtful insight. And rarely, an authentic incident worth checking out. But a restauranteur's time is better spent in the restaurt, with the guests, understanding what's important, what's missed and what's needed.