Post #64096 by MauiTiki on Tue, Dec 9, 2003 9:01 PM

I've bought plenty of mugs on e-bay and have had only one show up broken. Poor packing was the fault. After e-mailing a digital photo of the broken mug the seller refunded my money immediately for fear of negative feedback.

I glued it back together that night and on the shelf, you'd never know it was ever broken at all.

Unless the box is physically damaged on the outside, the Post Office won't give you anything back no matter how much you paid for insurance.