Post #734279 by Hurricane Hayward on Sun, Jan 4, 2015 1:06 AM

On 2015-01-03 07:14, AdOrAdam wrote:
The meal was a bit disjointed the first night as food was delivered at different times, the drinks were quick. The second night everything went haywire - a diet coke took longer than a Rum Barrel!

It should be noted that AdOrAdam attended during the two nights of the 58th anniversary party, when the place was packed (especially Sunday in the bar) and the staff was admittedly stretched to its limits. That's not to excuse any service problems. I've had impeccable service on many worse nights, such as a sold-out New Year's Eve and a chaotic day of The Hukilau. On Sunday, we apparently encountered a waitress who was in way over her head.

Adam's critique does somewhat disprove the notion that the drinks are better in the dining rooms, coming out of the main service bar. He said his drinks were better on Sunday in The Molokai, despite the crowded conditions and over-burdened bar staff. It also proves my theory that the drink recipes are timeless classics that, when executed correctly, stand up against any tropical drinks out there. It's just that The Mai-Kai's extremely high-volume operation and huge staff can sometimes work against it. But if you go there enough, you'll find that the outstanding experiences greatly outweigh the less-than-stellar ones.