Post #162980 by stuff-o-rama on Thu, Jun 2, 2005 12:30 AM

It makes me soooo crazy when people don't read the description and ask a question that's already been answered. I don't know why I let it bother me, but it does. You spend all that time writing a description so the auction is as clear as possible... only to be ignored. GRRRRRR!

I had one woman go off on me recently, she said I NEVER (in all caps) sent her an e-mail telling her when the item was shipped (this was only 2 hours after the auction ended). The next day she wrote (in all caps) WHERE IS MY STUFF??!! YOU HAVE MY MONEY! I HAVE PAID YOU BUT I HAVE NOTHING!! I had shipped her package out Priority Mail that morning and sent her a confirmation e-mail. I copied the confirmation e-mail and sent it a second time. For 3 days I got these nasty all caps e-mails demanding her stuff and what a piece of crap I was for taking her money. Day 4 I got a "I'm turning you into the authorities for fraud" e-mail, so out of curiosity I searched the tracking number to find the package had been delivered two days before. When I e-mailed her back and told her the USPS said it was delivered to (such and such) address she fired back another e-mail telling me that I was incompetent and that was not her address. Now, I'm not the Amazing Kreskin, but I can only ship packages to the address people give me. I finally went to eBay and got her phone number to see if I could explain the situation over the phone. She was yelling at me, telling me I was unprofessional, incompetent and a liar. I reminded her that if she looked at her PayPal receipt it would show the address that she gave me was the one I shipped the package to. She then told me that the address belonged to her Grandparents, her address was different. I asked her if she talked to them to see if they had the box, she yelled they did not have the package. I told her I would call her Postmaster and call her back. I got ahold of the head Postmaster in her town, because it was a small town the Postmaster knew them and the carrier. The postal carrier said her remembered dropping off the box at the grandparent's house. I called her back and let her know what the postmaster said and she yelled, "FINE!" and hung up on me. I assumed she got it because I didn't hear from her again. I wanted so badly to post something nasty on her feedback page but I didn't want retaliation so I waited for her to respond first. Of course she didn't.