Post #170240 by stuff-o-rama on Thu, Jul 7, 2005 5:50 PM

My family & I always stay at the Tropicanna Inn. It's right across the street from DLand. They recently gutted and remodeled each room. Every room is a suite, complete with microwave & fridge, a family of 6 can co-habit comfortably. I have never had a problem there. They have AAA rates if you're a member too. You walk out your door, cross the street and you're there.

http://www.bei-hotels.com/new_trop_1a.htm

I once stayed at the Best Western Stardust, it was a complete nightmare. First they gave me a key to a room which was occupied. The people in the room were just as shocked as I was when I opened the door. I went back to the office and they issued me another room, no apologies. We tossed our crap in the room, and ran to catch the shuttle. When we got back our luggage and belongings were covered in cockroaches. We threw everything back into the car. I went to the office to complain and the kid working the desk was so busy on level 4 of his video game he made us wait until he hit pause. I was screaming at him at this point. I told him about the first room, the roaches in the second room, that I wanted to leave and I refused to pay. He didn't say a word to me just took my key and said "You'll have to take that up with the manager and he's not here right now."

I wrote Best Western's main office and the Stardust office. All I got was a form letter saying we're sorry you had a bad experience, hope this doesn't effect any future stays at any of our other hotels. I had to go through my credit card to terminate the payment as they charged my card. Not a happy camper :(