Post #177193 by Mai Tai on Wed, Aug 3, 2005 10:37 PM

This was one of those guys that was pre-selling the mugs before they were even available to the public, right?

Since you actually did pay for the item, and actually have the cancelled check to prove it, can't you have him remove the negative feedback through some type of complaint through eBay and/or some type of arbitration process? It's a shame to have that negative feedback on your account, especially when you are in the right. I've heard that for wrongful or erroneous feedback, eBay is actually pretty good about getting the seller to retract the negative feedback - there are rules and regulations on posting negative feedback, make sure you read those thoroughly. However, you will be the one who has to go through the effort to prove your case, but this one looks like it would be fairly easy.

I had a problem with some nut-head seller who at first actually managed to get my account shut down - the guy claimed that he accepted Paypal on his auctions, but he couldn't because his Paypal account had been suspended due to various terms of service violations. When I declined to pay any other way than through Paypal, which was listed as his preferred method of payment, he put a voodoo hex on me, and somehow managed to get my account suspended! At first it sucked for me, to have my account shut down, especially when the guy was threatening me with feedback extortion, and acting like a loon in general. But I followed all of the steps that eBay layed out, and I was found in the right and he was in the wrong. My account was re-activated, much apologies from eBay, etc, severe warnings and reprimands from eBay to that seller to leave me alone. If I could go through all that and come out on top, you most definitely can have that negative feedback removed.

Check into the rules for feedback on eBay. If you look up "feedback extortion", you will find a lot of info on the ways you are allowed and not allowed to give feedback. Good luck!