T
Joined: Jun 19, 2002
Posts: 775
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T
I just wanted to warn everyone to be careful about ordering from Tiki Trader
(http://www.tikitrader.com/). The problems I have had with them recently
make me believe that this is a disreputable company and I don't want others
to have to go through what I have been going through.
I placed an order of several tiki items in November as a Christmas present
for my husband. One of the items was out of stock, so they e-mailed me to
show an alternative item (which was very helpful). They charged my credit
card for all except the alternate item almost immediately. As soon as I got
the specs for the alternate item (still in late November or early December),
I informed them that I would also purchase it. However, I never received
any items on the order. I called and e-mailed several times, getting
various different responses. Finally, on the Friday before Christmas, I was
told that they THOUGHT the items had already been shipped, but would send
out another shipment to make sure that I received the gifts for my husband.
I still have not received any of the items that were ordered and thanks to
Tiki Trader, my husband did not receive any tiki items for Christmas. I
tried calling after Christmas to give them a chance to give me some true
answers and to attempt to rectify the situation. But they conveniently
don't seem to be taking my phone calls or answering my messages anymore.
I have contacted the bank to dispute the charge to my credit card and will
be contacting the BBB. However, I just wanted to make you all aware of the
problems I have had so that you can hopefully avoid a similar situation. I
strongly suggest that you be very cautious about placing any orders with
Tiki Trader.
[email protected]
How can they be stopped, so many stories,
yet still in business.
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