Post #20537 by SugarCaddyDaddy on Wed, Jan 22, 2003 9:34 AM

Here is the current report from the Better Business Bureau on them:

http://www.hawaii.bbb.org/common.html?location=/home/common/www/mis67/report.php&bureau=hawaii&compid=14001890

They currently have 5 complaints but hold a "Satisfactory" standing with the bureau? Why?...because 5 complaints is not considered on overwhelming amount of complaints. For those that have a dispute, you should go here:

http://betterbusinessbureau.com

It's free to file, but you must be complete in your (on-line) filing.

TikiTrader's will get a copy of each complaint and time to respond (to the BBB) about the complaint. You cannot get the details of past complaints other than if they were resolved or not. It does say that all 5 were resolved, but it's unfortunate that it had to come to complaining to the BBB to get it resolved.

Lastly, it is illegal for a company to charge your credit card before goods or services UNTIL they are rendered. In the case of a retail company, they cannot charge your credit card unless they can prove an actual shipping record was generated showing that your package left their facility on its way to you. Not an "internal" computer-generated copy, but an actual USPS, UPS, FedEX or other contracted carrier's shipping record. Trust me.

SugarCaddyDaddy