Post #216379 by TikiJosh on Tue, Feb 21, 2006 5:43 PM

First off, what a total bummer. I saw this post this morning, and I was so mortified, I couldn't even respond. Next, I second all the comments. Damaged and you're not allowed to see any pictures or get any details? That sounds way fishy to me. You just need to call and tell 'em how pissed you are (it helps if you can at least fake being pissed off). Get on them a bit and don't let 'em fop off some crap answer on ya. If the thing has been damaged, you deserve some answers. The package was destroyed and discarded? Sounds like the package was discarded and that beautiful tiki is in someone's living room or something. Like everyone else said, you have to stay on top of things like this, too. Calling every day sounds ridiculous, but in this day and age, it's the only way that you can things done. Best of luck getting everything sorted out in a timely fashion!