Post #2330 by Biotron2000 on Sun, Jun 16, 2002 3:10 PM

On 2002-06-16 01:03, woofmutt wrote:
Explore your local Red Robin with extremely low expectations and maybe you'll be surprised.

My wife and I went in last night WITH low expectations and they actually exceeded them (not in a good way).
We never saw a server for 15 minutes (it wasn't busy), the hostess actually came and took our drink orders, then no one came to take our food order. We had to ask for the Tiki menu...they said "Oh, it's just some other stuff we can make."
We finally gave up on being served anything and got up to leave, as a server finally appeared with our drinks. Too little, too late. They done pissed off my wife.
We had a terrible experience there two years ago, I had to talk my wife into going just for the mug! "C'mon, honey, it couldn't possibly be as bad. They probably had so many complaints they fired all the bad help."
Guess I was wrong. I complained to the manager, and all he could say was "I'm sorry. I wish there was something I could do." I was so mad I didn't think to ask him to give me a mug to shut me up :wink: