Post #293448 by Atomicchick on Tue, Mar 20, 2007 8:49 PM

Ordered 4 mugs express shipping. When the mugs FINALLY arrived, two of the four were smashed. I have sent several e-mails with tons of pictures of the broken mugs and have yet to receive a single response. I wanted the extra mugs as Christmas gifts. Guess it's a little late for that now. Because it has been so long, without even a response to an e-mail, it is difficult to remain optimistic.