Customer Service (rant & rave) - Bilge

MT Mai Tai Tiki Socialite Exotic Isle of Alameda Joined: Mar 21, 2004 Posts: 1438	MT Mai Tai Posted posted on Fri, May 4, 2007 2:25 AM On 2007-05-03 11:18, VampiressRN wrote: I just don't know how some people live with themselves, when they are so dishonest and evil in their position as a car salesman. I've had two close friends who sold cars at dealerships. One of the guys is a real upstanding salesperson and great guy. The other is pretty cool, but can be a little unscrupulous and dysfunctional at times. The horror stories that they have told me about the other salespeople made my skin crawl. They all sit around at the end of the day and LAUGH and BRAG about who the biggest chump was that they sold a car to. And of course they say "And he even bought the undercoating - HAR HAR HAR!!!" A big one to brag on was selling us mooks the stereo system that already came with the car. They try this with all accessories, as well as the additional dealer markup over the sticker price. One time during a slow day, there were no customers. My friend and another salesguy were leaning back against a car, shooting the breeze. The other salesguy accidentally dropped his keys. My friend bent down to pick them up, and when he stood up he found that the guy wasn't there anymore - he was halfway across the lot greeting the customers who were just walking onto the property! When there was any free time, all of the salespeople constantly watched Glengarry Glen Ross in one of the back offices. For inspiration! Most of the salesguys that my friends knew had serious addiction and gambling problems, and the related serious financial difficulties as well. After close to a year, my good salesperson friend couldn't stand it any more, and quit. He was sick of seeing families getting severely ripped off, and hearing everyone laugh about it. And the other friend, well, he's dealing with his own problems...

On 2007-05-03 11:18, VampiressRN wrote:
I just don't know how some people live with themselves, when they are so dishonest and evil in their position as a car salesman.

I've had two close friends who sold cars at dealerships. One of the guys is a real upstanding salesperson and great guy. The other is pretty cool, but can be a little unscrupulous and dysfunctional at times. The horror stories that they have told me about the other salespeople made my skin crawl. They all sit around at the end of the day and LAUGH and BRAG about who the biggest chump was that they sold a car to. And of course they say "And he even bought the undercoating - HAR HAR HAR!!!" A big one to brag on was selling us mooks the stereo system that already came with the car. They try this with all accessories, as well as the additional dealer markup over the sticker price.

One time during a slow day, there were no customers. My friend and another salesguy were leaning back against a car, shooting the breeze. The other salesguy accidentally dropped his keys. My friend bent down to pick them up, and when he stood up he found that the guy wasn't there anymore - he was halfway across the lot greeting the customers who were just walking onto the property!

When there was any free time, all of the salespeople constantly watched Glengarry Glen Ross in one of the back offices. For inspiration!

Most of the salesguys that my friends knew had serious addiction and gambling problems, and the related serious financial difficulties as well. After close to a year, my good salesperson friend couldn't stand it any more, and quit. He was sick of seeing families getting severely ripped off, and hearing everyone laugh about it. And the other friend, well, he's dealing with his own problems...

Post #303958 by Mai Tai on Fri, May 4, 2007 2:25 AM