Post #308731 by croe67 on Thu, May 24, 2007 11:33 AM

hmmmmm....when I called a couple months back to change our reservation from 2 rooms to a suite, she knew exactly which room we would be in - mentioned a room number, which I did not write down. But, I am wondering if maybe we could get room numbers as it gets closer, since she was assigning us to a specific room when I talked to her on the phone?

btw, DO NOT let them forward you to their "new" central reservation center, which is somewhere else - like Arizona or something.....they told me loads of incorrect info (wrong type & number of rooms....) & when I called the hotel back & asked for someone directly at the hotel (I have a name I can look up if someone needs it), all was GREAT. So just make sure they don't transfer you to the clueless "central reservation center".........