Post #389446 by tobunga on Wed, Jun 25, 2008 11:35 AM

Oh Monkeyman, if I only had your willpower...

Thanks for the advice tiki-a-fair!

Thanks for the suggestion... I already complained when I placed the order, but they said no... I could have gotten angry and cursed out the castmember, but he was just the phone guy.
The problem was I couldn't remember what the number of the edition was. If I had known for certain that 1,000 pieces couldn't have been sold in 3 hours, I would have made sure I got on some sort of list before I left Disneyana.

But honestly, the castmembers inside Disneyanna were extremely unhelpful. The only response I got was "That item is sold out." They must have known that the full order wasn't received, and that more were on the way, but they did not really seem very interested in providing good customer service, just get 'em in and out, make room for the next wave of suckers...

I passed Disneyana several times later that day, and there was always a huge line, and I didn't want to wait in it again, and I'm sure everyone would have been annoyed if I barged into Disneyana ahead of the line.

And it's not that I mind waiting in line... I met some really great tiki fans, and it's all sort of part of the experience, but the attitude of some of the castmembers is a little diheartening when you consider we're there waiting, and willing to pay for some cool stuff... just keep us informed of our options, and up to date info (the way the delt with the fountains, for example, was pretty good).

Oh well... maybe I'll call DelivEARs again and complain some more.