Mail Order mug rant - General Tiki

T Tikiwahine Tiki Socialite Victoria, BC Joined: Apr 09, 2003 Posts: 3295	T Tikiwahine Posted posted on Fri, Aug 8, 2003 7:17 PM So I ordered the Trader Vic's suffering bastard(squatting tiki) decanter online from a company called Double Crown Records(http://www.dblcrown.com). I received it very quickly in the mail, but my first suspicion of tinkling in the box was correct when I found that he was quite badly broken. Upon closer inspection, I also found that they had actually sent me the suffering bastard mug, instead of the decanter which I was charged for. I understand that people make mistakes(I actually run a mail order department myself) but broken AND the wrong item? That's pretty bad. Well I've sent them an e-mail and will hopefully be able to have it replaced/exchanged.(don't mind shipping the bits back) They seem to be well organized, and I'm willing to give them another chance. -Tikiwahine

So I ordered the Trader Vic's suffering bastard(squatting tiki) decanter online from a company called Double Crown Records(http://www.dblcrown.com).

I received it very quickly in the mail, but my first suspicion of tinkling in the box was correct when I found that he was quite badly broken. Upon closer inspection, I also found that they had actually sent me the suffering bastard mug, instead of the decanter which I was charged for.

I understand that people make mistakes(I actually run a mail order department myself) but broken AND the wrong item? That's pretty bad.

Well I've sent them an e-mail and will hopefully be able to have it replaced/exchanged.(don't mind shipping the bits back) They seem to be well organized, and I'm willing to give them another chance.

-Tikiwahine

Post #47003 by Tikiwahine on Fri, Aug 8, 2003 7:17 PM