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Tiki Central / Tiki Drinks and Food / Don the Beachcomber's problems????

Post #628377 by mrsmiley on Sun, Mar 11, 2012 12:29 PM

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Hi, I didn't read the whole thread because it is too much! But, I wanted to add my own comments. First, Inky and I had a proper dinner and an event buffet here in the past. The proper dinner was in the dining room , late in the evening during a BIG event. The staff were a little tired from all the guests and you know what!?!? Our service was GOOD and the food even better-it was great! I was pleased as punch! :) THE Even Buffet food I had was good. But, one should never compare buffet food with a just cooked meal.
Drinks under the Don's name have always been good the times we went.
NOW onto Yelp, and other online review sites. They can be fairly good tools to find out what the average person thinks about a place. But, the average person does not always have the proper knowledge, taste buds , etc to be a REAL food / beverage critic. NOW, when it comes to a vintage theme / fantasy restaurant like a Tiki place, a vintage Establishment or a place like Casa Bonita in Denver, things are different. It is NOT an Average establishment-much more is going on, and much more will be lost if the place closes! Hopefully one will be happy with what you get, but publicly complaining (as opposed to contacting the management) can hurt the business because you will have to come back again to review it to see if improvements were made so you can alter your review. How many of you would remember to do that? Plus- real critics often visit a place approx. 3 times at various times of the day to make sure the experience (whether good or bad) thay had normal, or a rare occurence. The average Yelper will Yelp after one visit because...they are not paid to return like a Real (paid) critic!
We held back on saying bad things about Trader Vic's in Vegas because (at the time) it was the only "good" tiki establishment in town. I DID complain to a person friend in Corporate (they hated what was happening-but didn't have control). In retrospect, I SHOULD have contacted the Vegas management.
So to the original Author of this thread, I say do, have a good time and ENJOY yourself! And if you love it YELP it !