LL
Joined: Aug 24, 2006
Posts: 788
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LL
On 2013-08-21 19:51, skeeter wrote:
I was going to order some today, but what's the deal with the $25 shipping charge??
Their shipping has been very expensive and inefficient, for years. A story, to illustrate:
I used to order Orgeat (during a time when all brands had disappeared from all local stores) and Javanese Dressing. I tried to order several things, to average the shipping cost-per-item down, but it still about doubled the price. You used to have to call to order (Gail Barber - funny I remember her name), and they'd call back with a quote, after they figured out the shipping. Once, I was told my order of 4 Orgeat, 6 Javanese and a tub of HBR Batter would require 3 boxes, at quite a huge cost. I asked if they couldn't do it for less, so she talked to shipping again, and they thought they could get it down to 2 boxes. I reluctantly agreed and took the hit.
So, when the 2 boxes arrived, one was a box with dividers to fit 12 750 ml bottles, and my 10 bottles were in it, with plenty of room to spare - especially since the 6 dressing bottles were so short. Then, alone in the second box was the little plastic tub of batter! And they started out thinking they'd need THREE boxes?!
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