Post #72564 by PolynesianPop on Mon, Jan 26, 2004 8:24 AM

On 2004-01-25 15:46, Atomic Cocktail wrote:
It's called "Padding the bill" and the main reason I've stopped using eBay. Unfortunately, it seems all to common recently.

Unfortunate indeed. I haven't really done the eBay thing for at least a year for the same reason. If you're a seller, you have to chase the money and if you're a buyer, you have to pay out of your ass for shipping/handling. Unfortunately, eBay has provided a storefront for the shady seller. Customer service is a rare thing now on eBay - something which actually surprises me when I receive it.

I have 2 negatives, both of which were retaliatory from the sellers, one for which the item was intentionally poorly packed (no foam, bubble wrap, etc) so the items broke, and the seller would not refund/replace and the other for which an item I paid for I never received. The seller denied any wrong doing in either case so in my opinion, the negative was due.

Unfortunately, the feedback system on eBay is worthless.....

Enough of my rant. Swanky, you did the right thing giving them that reality check on their customer service.