Post #734367 by Chip and Andy on Mon, Jan 5, 2015 1:35 PM

On 2015-01-05 11:25, EPCOTExplorer wrote:

I wonder what was wrong with it... It's a fairly simple effect, right? Just a pipe with holes cut at the correct spot?

Yes. The effect is simple.

The pumps that drive the effect, however, are a different story. They are almost as old as the Molokai and in need of replacement.

I just want something so special to receive the care and quality it deserves to have. Mai Kai is a gem, regardless.

It is receiving the care and quality it deserves. But.....Huge restaurant, small maintenance staff, many small problems. Often the maintenance guys are simply outnumbered by the problems. The rain windows are a good example.... one pump driving the rain on eight windows, pumps starts to go bad (again) and the pressure doesn't get to the last two windows. Do you have rain on some windows, or turn off the pump and have rain effect on none of the windows? It's only until Thursday when the part for the pump arrives so by Friday it's all good for a while.

Repeat that judgement call on a thousand other little things that happen in a 58 year old restaurant, and that happen on an almost daily basis.

Again, not making excuses for things, just pointing out that there are a lot of things that can go wrong between yesterday and today and none of them are because there is a lack of care or upkeep.

And now you have some idea why Mr Levy's hair is grey.