Post #40171 by martiki on Fri, Jun 20, 2003 11:27 AM

Oh, Woody & Vixen. Because they're far more than merely trucking companies. The modern third party logistics provider (or 3PL) provides a seamless integrated solution to your supply chain management needs. The application of centralized management and control strengthens the continuity and consistency of our operations and our logistical processes, allowing us to provide consistent, quality service. Centralized management supported by our state-of-the-art communications systems is the key to Pacer Global Logistics' ability to provide Total Customer Satisfaction.

Want to learn more about Total Customer Satisfaction?

Pacer Global Logistics is committed to being a "world class" provider of transportation and logistics management programs. To achieve this distinction, we provide quality services that meet or exceed the expectation of our customers, resulting in "Total Customer Satisfaction."

This brief statement reflects the feelings of every employee at Pacer Global Logistics. From the senior management to our newest employee, our focus on customer satisfaction is complete.

In order to make the quality process work, Pacer Global Logistics invests heavily in the training and development of its personnel. Our holistic approach to personnel development has produced a motivated work force that is capable and willing to exercise the empowerment delegated to them. Our integrated team concept provides them with the framework to do their job right, the first time and every time.

Pacer Global Logistics is actively involved in Continuous Quality Improvement (CQI) of its processes and procedures and applies this same process to the analysis of our vendors' performance. Under our ISO 9002 Certification, CQI is a major component of process improvement. Our CQI program pulls together all elements associated with process improvement into a controlled systems environment. Our objective is to ensure that our customers' freight is handled properly, and efficiently, in accordance with their instructions, each and every time.

Service reliability and on-time performance are critical elements of our customers' logistics management programs. All carrier service performance is monitored and reported monthly. Carriers who fail to meet our standards or fail to correct their deficiencies are replaced.

In other words, we move shit from point A to point B and we try not to drop it.

This is my employer. This should clearly explain why I drink so much.