Post #404521 by TikiGardener on Wed, Aug 27, 2008 3:32 PM

As said your mileage ( or service experiences ) may vary. I have, so far, not had a bad service experience at The Tonga Room. Sorry you did. Did you talk to anyone in a supervisory role? Talk to someone further up the customer service chain of command? They tend not to like complaints... and usually if you are cogent and not too frothy at the mouth, they tend to be agreeable folks. Sometimes issuing freebies and possibly passing it down the chain of command so that the staff buck up and work on their people skills. It is after all a people oriented business, and nobody likes to be unemployed.

I do not doubt that Forbidden Island is a stellar joint. And if it were one block off of my route home, I'd be there quite frequently. But it isn't, and I get the sense that The entirety of F.I. would fit under that A-Frame section of Tonga. No slam there at all, so please don't perceive it as such.

But, as the old C.S.B. commercial said;"You'll never know what you can do, until you try."

And as to drinks... everybody has a different palate. And if you don't ask, you'll never know if it actually works. Silver in the palm always seems to get at least some sort of co-operative response.

Hukilau comes to mind, I asked if they could mix me a firefly ala Bahooka. You know why I like Hukilau? Because the bartender didnt know what it was but said if I knew the ingredients, that they would be happy to... So anybody know whats in a firelfly?
I wanna tip that bartender something good, and get my drink the way I like it.

Your mileage may vary...

TG
http://www.exotic-tiki-gardens.com

P.S. If I hadn't been told that Tonga had "renovated" I wouldn't have noticed...

[ Edited by: tikigardener 2008-08-27 16:45 ]

AND!!! I've said this before as an idea. Places like Hukilau which are skinny on actual tikis, well I intend at some point to bring them a good tiki for their display. At the very least they will have one more tiki, and maybe I'll get even friendlier service than I already get. Now I doubt Tonga would accept one, but I'll bet some smaller joints would love an additional tiki. And might show their thanks in various ways. Bahooka comes to mind, I think that there was a thread where I mentioned it about someone saying they didnt have enough tikis there....

I'm not trying to convert anyone, or get into a pissing match. Quite simply, putting my two cents out there.

[ Edited by: TikiGardener 2008-08-27 16:53 ]