Post #61795 by paranoid123 on Sun, Nov 23, 2003 11:57 PM

Hey TikiGardener! Congrats on getting the outrigger. It was seriously calling my name, but I just couldn't afford it after the load of crap I already picked out. That thing is too cool looking!

Anyway, let me tell you about those guys at La Luz de Jesus. As some of you know, much of the Shag mugs (perhaps other things) were not in the store. So they wrote up separate tickets one for stuff they had in stock, and another for things that wasn't in stock. After they wrote you up, you were to proceed to the cashier (another line) to pay for you stuff, then go back to the first line (you could be expressed to the front by showing the receipt) and show them your receipt again. If they had what you wanted, they handed it to you. Sounds simple enough.

When I brought the receipt back, they guy looked at it and started giving me mugs I didn't buy. Being the honest guy I am, I said, "hey that's not what I ordered". He gave it a double take, and asked me what I ordered. I sighed and told him, and he gave me my stuff. He told me everything else would be shipped to me.

Then still being the nice honest person, I told him that their purchasing/paying system was flawed. People who asked for stuff that wasn't in stock could easily rip off the store by simply not paying after getting the order ticket written. The store had already written down the items and address, but wasn't noting whether or not the customer had paid. They were making the problem even worse by separating into two order forms for stuff they had on hand and stuff they didn't have on hand. The cashier recipts didn't correlate the order form, and it simply listed the items as "merchandise". I told him I could have walked out of the store without paying, no one would be the wiser, and the mugs would still come to me in the mail. My friend and I had to explain to the gentleman several time, while he had a vacant look on his face. After the fourth time, he showed some signs of life asking me in a confused voice, "what should I do?" I was a bit shocked that he was asking me how do his job. But I told him, "well if it were me, I'd just note on your copy of the order form that it was paid." By now, the others at the table were taking orders at full force, and could not be bothered going back to old orders to write paid. So the guy sheepishly gave up.

I'm not sure if anyone took advantage of this, or if La Luz de Jesus fixed their flaw before the end of the evening.