Post #628203 by poutineki on Fri, Mar 9, 2012 4:25 PM

I ordered a few bitters from gourmet warehouse several months ago. I was happy with the service but not entirely happy with their online shopping system. At that time, the website wouldn't tell you the shipping charge (and it may still be that way, I don't know) You just placed your order and got two charges on your card, one for the product and one for the shipping. It wasn't a sneak, the site told you that's how it works up front, but I don't like that sort of surprise so I emailed for a shipping cost. An annoying extra step in my opinion but better than finding after the fact that the shipping was pumped up (it wasn't and I'm not suggesting they would but there are places out there that play that game so better safe than sorry). Overall, it's nice to have a mailorder source for bitters within Canada so that one inconvenience wouldn't stop me from ordering from them again.

Edit: I just took a look at the redesigned site and the shopping cart thing has indeed been changed. It does show shipping costs at the time of order now so I retract that complaint and have no others.

[ Edited by: poutineki 2012-03-09 17:01 ]