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Tiki Central / Tiki Marketplace / Paradise Found Online - Took my money, did not ship goods!

Post #644450 by ToddVegas on Tue, Jul 17, 2012 10:16 PM

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On 2012-07-16 14:54, KittyKat65 wrote:
Time to do a charge back to your credit card. 3 weeks is plenty of time to respond to an e-mail. That might get their attention.

Looks like you were totally right! My previous e-mails and voice-mail did not get any response at all, but on your advice I sent one final message threatening to dispute the charge, and suddenly like magic the next day I received this e-mail:

"This item has shipped and you should receive it in a day or two. I believe we sent out an email yesterday with the tracking information."

I wonder why it took a threat just to get some information??