Post #740257 by joshua_w on Fri, Mar 27, 2015 6:30 PM

On 2015-03-27 17:38, kenbo-jitsu wrote:
I don't understand the big deal about the mugs. It was many months, in fact it may have been more than a year, before Trader Sam's in the Disneyland Hotel had ANY custom items like mugs or swizzles. Now it has lots. Opening is a process -- not an instantaneous event.

There's a difference here though. True, the Shipwreck barrel mug and Uh-Oa! bowl were introduced about a year after opening (right around the 1 year anniversary). Before that they had various Tiki Farm mugs as take-home souvenirs which most people were happy with. But for Trader Sam's at Disneyland they were starting from scratch and had never said anything about custom mugs for the bar prior to introducing them. It wasn't until they actually had them available that they made any mention of special mugs. With the experience and business relationships undoubtedly gained from the Anaheim location, and with plenty of time since the announcement, I think it's perfectly fair to expect them to have the mugs available from the start at this location, which is exactly what they promoted when they announced it. Guests who don't know any better (and may possibly only get once chance to go) are going to be very disappointed that they can't take any cool mugs home during that first month or so of operation, especially if they are already familiar with Trader Sam's at Disneyland and the souvenir mugs available there.