Post #805640 by JasonMa on Mon, Sep 19, 2022 7:50 AM

Oof, I was really hoping this was a one-off. When we got there (we had reservations at opening, 5pm) there was the one bartender, dressed in an aloha shirt and clearly part of the staff, and a server who looked dressed more like for the bar outside (ballcap/trucker hat and a t-shirt that looked like it was from some concert tour). Not that there's anything wrong with that loo, just that it didn't seem to fit the bar. He was taking orders and delivering drinks but otherwise not doing anything behind the bar.

Because of that I kind of assumed they normally have two bartenders and were missing one that day ant recruited somebody from Tuffy's who wasn't a bartender to at least help out with serving. With only one person who knew how to make complex drinks and a full bar, there's just no way to get them all done (the bartender was going full bore the whole time we're there) in a reasonable time.

The one thing they could and should have done was to keep a priority list going. Make sure every table gets their drinks one after another and everyone gets one drink before anyone gets a second. Instead the bartender kept looking at the order list and seemingly picking somewhat randomly as to which drinks to make. That led to some tables getting all their drinks, some getting a couple, then other tables getting a couple, then coming back to finish the first table. And for us we were the last table to start getting drinks (to be fair, I think we were the last to order our first round) and then after getting 3 of the 5 drinks he started making second rounds for other tables before coming back and getting our last two drinks done.